Welcome to the South Oxhey Surgery
Registering is easy with online forms also available and appointment slots to suit most patients’ timetables.
You’ll enjoy a confidential service in comfortable surroundings from a helpful and dedicated team.
Please look at our web site you will find useful information about our surgery and what we offer to our patients.
We are now on Facebook! Please like us (following the link below) and look for up-to-date information.
GP services are busier than ever before, delivering more appointments but in a different way.
We are sorry to hear the experiences of people who are finding it difficult to get through on the telephone or who are unhappy with the types of appointment offered. If you need to see someone in person, you still can. We appreciate your patience during this difficult period.
Why are things different from before the pandemic?
Official data suggest that up to 1 in 50 people in England have COVID-19, so infection control remains a high priority especially in healthcare settings where there are sick and vulnerable people. To keep patients and staff safe we need to avoid crowded waiting rooms as well as to carry out cleaning between patient consultations and so it isn’t feasible for practices to see as many people in person as before the pandemic. If we can meet your needs by a telephone or video call this could be safer for you and others and can often be quicker and more convenient.
Currently around half of appointments are in person. Your GP team will make sure they arrange these types of appointments when needed. Your GP practice team is working hard to make sure that you get the same high standard of care whether you receive help on the phone, by a video call or in person.
With practices now doing more work over the phone, and due to the increase in the number of patients seeking help from their GP, including for vaccination queries (flu and covid), unfortunately some patients are finding it harder to get through and are facing long waits. We know this is frustrating and can be disruptive for you. We are really sorry for this and are working hard to improve your experience when contacting your GP practice.
Helping you get the right appointment for your needs
The reception staff are trained to support you to get the right appointment for your needs and sometimes you might be asked to give information that you would prefer not to share with someone other than a doctor or health professional. It really does help to have this information in order to arrange the right appointment for you.
You may be offered an appointment with a different trained professional who works at the practice rather than a GP if this is the best person to help you. This might be a nurse, Pharmacist, a healthcare assistant or a e know that most of you will continue to treat your practice staff with courtesy and kindness. This is really important for all the staff at your practice and they appreciate it.
Thank you for your patience and support during these difficult times for everyone.
IT'S THAT TIME OF YEAR AGAIN!
PLEASE CONTACT THE SURGERY TO BOOK YOUR FLU VACCINATION
As part of being in a PCN Manor View Surgery in Bushey is vaccinating our patient as they have the staff and are able to accommodate large numbers of patients. They will be starting with the over 80’s then working down the age group you will be contacted by them to arrange an appointment. Please do not contact the surgery as we are not responsible for arranging these appointments.
Public Health England are now recommending that all travellers who develop relevant symptoms however mild within 14 days of returning from please see Public Health England/NHS website for list of countries should self isolate and call NHS 111 and follow there advice. We are offering telephone/video consultation where you will be triaged if the doctor needs to see you then you will be given and appointed time to attend the surgery. If you have any of the symptoms (temperature, aches, pains, headache ,runny nose PLEASE DO NOT COME TO THE SURGERY please call first.
- please, book today to have your potentially life-saving vaccination. You can book through the national booking system here: www.nhs.uk/covid-vaccination
The national booking service allows you to arrange an appointment at a vaccination centre or community pharmacy-led service. Call 119 if you don’t have the internet. You can choose a time slot and location that suits you.
If you have had your first vaccination and don’t have a second date yet. Who should I call?
Please don’t call anyone. You will be invited back to the same place you went to receive your first dose, about 12 weeks after you had the first jab. About three quarters of people vaccinated so far had their first jab at a GP-run clinic, and those sites have recently received dates for when they will receive their second dose supplies. They will be arranging dates for the second dose clinics, and will be in touch nearer the time.
Remember that you aren’t fully vaccinated until after the second dose. Getting the second jab is as important as getting the first.
We have a new website for ordering prescription on line https://patient.emisaccess.co.uk or you can come into the surgery for enquires.
TB TESTING IS NOW AVAILIABLE AT THE SURGERY PLEASE CONTACT THE SURGERY FOR FURTHER
(Site updated 16/11/2021)